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The Retail Support Group is dedicated to making the customer experience memorable. Our goal is to find ways to connect the voices of customers to local business owners. We develop innovative and cost-cutting tools that track and affect the customer's overall satisfaction.

Local in the Washington DC Market, we take pride in making custom training and tracking programs that uses familiar content to make training personal. This includes pictures of your locations, employees, and local favorites.  Why does this matter?  Inclusion in the workplace makes an overall better work environment. Therefore, capturing your team and leader in their training program matters!  We making training personalized. Come and let us show you today. Contact us for a free demo estimate.

Control The Customer Experience


 The Customer Experience

  • Easy QR code customer surveys that provide real-time feedback.

  • Custom service tracking tools that focus on bringing local flavor to service.

  • Built-to-order employee training that includes local content.

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