The Retail Support Group
Advancing Service Forward.
The Retail Support Group is dedicated to making the customer experience memorable. We specialize in supporting minority-owned businesses in airports or street side. Our goal is to find ways to connect the voices of customers to our client's businesses. We have programs that help small service-based companies, to large airports or venues. We create innovative and cost-cutting tools that track and affect the customer's overall satisfaction. Whether you have a small cafe downtown or a chain of retail stores in an airport, see what the power of service done right can do. Contact us for a free demonstration, and you will be a believer!
THE EXPERIENCE
Airports Re-imaged
Bring products and stories together that create buying customers. From small kiosks to full-size inline retail locations, we strategize, plan, train and execute.
We are changing what the word Customer Service stands for, Introducing THE EXPERIENCE! A curated program that connects how employees interact with their customers.
Using local content, people, and scenarios that connect our learners to people. We bring the best professionals in local markets to do live seminars, cloud base content and side-by-side in-moment development.
Operational Excellence
Let our team support the work of operating in a airport . Street pricing, audit and even re-merchandising, our team know how it do it right the first time.
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